We sincerely regret that your experience with the breakfast and especially with the quality did not meet your expectations. Ask for a rrom to the backyard if you dont like traffic. It`s not easy, but we do our best! Wir bitten daher um Ihr Verständnis und hoffen, dass wir sobald wie möglich aber auch hier Lösungen haben werden. Und es freut uns natürlich besonders wenn die Bewertung dann so eine schöne Bewertung ist. Sincerely, Rene YKEMA General Manager, Dear Claudia B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. It is always a pleasure to receive feedback. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Bjarne T., We are thankful for the great review about your stay. Mads H. Couples - 28/10/2020 Confirmed reviews ALL. WiFi is free, and this hotel also features a spa and a restaurant. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel. Anonymous Business - 24/08/2020 Confirmed reviews ALL. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor The 4-star Novotel Hamburg City Alster offers bright rooms in Hohenfelde district of Hamburg. We had an ok experience overall. Stay was very convinient, good service, nice refurnished rooms! I will share your comments with our team. Now $91 (Was $̶1̶1̶8̶) on Tripadvisor: Novotel Hamburg City Alster, Hamburg. Yes, guests have access to a fitness centre and a sauna during their stay. Dear Mads H., thank you for choosing our Novotel Hamburg Alster during your stay in Hamburg and taking the time to tell us about your experience in our hotel. Ever time enjoy and keep relax with your hospitality, Ken J. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I will share your comments with our team. I will share your comments with our team. Due to the current legal regulations, our hotel may only be booked for non-tourist guests until further notice. Compliments and look forward to a nest stay. The train station can be reached within 5 minutes, the trade fair by a 10 minute drive. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Wir setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Are there opportunities to exercise at Novotel Hamburg City Alster? Business guests enjoy the breakfast. Also, overpriced breakfast so we didn’t even bother with that. Because of Covid our room hasn't been cleaned, also not when we put the sign on the door. We stayed with our 2 kids at the Novotel for 3 nights. Besides, our employees are glad to be allowed to welcome a regular guest over and over again. We speak your language! Rome2rio makes travelling from Hamburg Airport (HAM) to Novotel Hamburg City Alster easy. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. Families - 03/03/2020 Confirmed reviews ALL. Thank you again for sharing your experience. This is a big praise! Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Über Ihre lobenden Worte freuen wir uns sehr. Business guests enjoy the breakfast. Sincerely, Rene YKEMA General Manager, Sehr geehrter Herr K., haben Sie vielen Dank für Ihre Bewertung. Moenckebergstrasse is minutes away. Very good located hotel, close to the city - walking distance. Now £71 on Tripadvisor: Novotel Hamburg City Alster, Hamburg. Business guests enjoy the breakfast. All rooms include satellite TV, a desk and private bathroom with bathtub and shower. Novotel Hamburg City Alster accepta aquestes targetes i es reserva el dret de fer una retenció temporal a la teva targeta abans de l'arribada. I guess housekeeping already passed our room when we put the sign. Where is Novotel Hamburg City Alster located? View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Stay at this 4-star spa hotel in Hamburg. Friendly and motivated staff warmly welcome us in the renovated Novotel Hamburg City Alster. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. We had to request for a water kettle, mugs and teabags. Sanjay K. T. Business - 23/02/2020 Confirmed reviews ALL, It was very nice stay. Thank you, Anonymous Families - 31/07/2020 Confirmed reviews ALL. … It is always a pleasure to receive positive feedback. Moenckebergstrasse is minutes away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Eine exzellente Anbindung an öffentliche Verkehrsmittel und Bundesautobahnen. Find all the transport options for your trip from Hamburg Airport (HAM) to Novotel Hamburg City Alster right here. Es freut uns immer sehr wenn Stammgäste wie Sie uns bewerten. Top room amenities include a minibar, air conditioning, and a flat screen TV. How I booked, why I chose you, I cannot answer "correctly" as those are not options to choose from. And the hotel’s seven … I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Overall we had a very good stay. What food & drink options are available at Novotel Hamburg City Alster? Moenckebergstrasse is minutes away. Novotel Hamburg City Alster tager imod disse kort og forbeholder sig retten til midlertidigt at reservere et beløb på dit kreditkort forud for ankomsten. Scholla Families - 31/07/2020 Confirmed reviews ALL, Thanks to all the staff, despite the effects if Covid 19, the personale moral is still positive and do their best to maintain the high quality of service and care to the guest ! The biggest disappointment was the quality of the breakfast: poor selection, very average quality of the items available, bad presentation. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. I will share your comments with our team and especially with Ole Reimers. Dear guest, We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Couples in particular like the location – they rated it 8.5 for a two-person trip. Hotel Novotel Hamburg City Alster Hamburg - 4 star hotel. Or you can climb Michel with 453 stairs, visit the Reeperbahn or the Landungsbrücken. Yes, it is 0.5 miles away from the centre of Hamburg. The hotel cannot guarantee availability to guests who fail to do this. Had a wonderful stay for 3 nights at Novotel City Alster. Good service, good breakfast a lot to choice from, nice big rooms, very close to underground, clean rooms, close to centrum and train station, parking in garage under hotel. The hotel have undergrund parking for cars and is located next to u- bahn station so it is so easy to go around in Hamburg from the hotel. Because it's our deepest interest that our guests feel welcome at any time. Please allow us to express our sincerest apologies. It is always a pleasure to receive positive feedback. It is always a pleasure to receive positive feedback. Towels not replaced, came back after a days work and found not a single towel anywhere. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Surrounding area full of drug addicts and homeless. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope you had enjoyable days in Hamburg and a save journey back home. Therefor we will share your review with our team. Very pleasant stay. See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in United Kingdom. Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Lars Yde J., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please see our partners for more details. Novotel Hamburg City Alster – Book your room for the Novotel Hamburg City Alster hotel in on ViaMichelin. novotel hamburg alster hotel hamburg, accor hamburg alster, hamburg novotel. Due to the influence of the coronavirus, you are striving to provide possible services even if there are restrictions. WiFi is free, and this hotel also features a spa and a restaurant. Good location on top of a Ubahn station and friendly staff. Review collected in partnership with Accorhotels.com, Response from Rene Ykema, General Manager at Novotel Hamburg City Alster, Response from Novotel_Hamburg, Leiter Front Office at Novotel Hamburg City Alster. See availability The fine print Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. The Novotel Hamburg Alster is a 4 star hotel situated not far from the centre of Hamburg, just a short walk from the Alster. Yes, pets are typically allowed, but it's always best to call ahead to confirm. About Novotel Hamburg City Alster. Hotel manager Rene Ykema and his staff did a good job of reopening the hotel on Monday July 20. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Thank you for your support and understanding. I will share your comments with our team. Therefore we appreciate your sharing of your experiences. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. on foot with rubber boots & oil skin jacket even in bad weather. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Business guests enjoy the breakfast. This meant an annoying delay to our onward journey. WiFi is free, and this hotel also features a spa and a restaurant. Ihre Meinung ist für uns daher von größtem Interesse. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Sincerely, Rene YKEMA General Manager, Dear Scholla G. B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Room types may vary. The worst part was check-out which took 30mins as there was only 1 member of staff working on a Sunday morning - an obviously busy time. but there is a good selection of nice products. Awful housekeeping in this Accor venue. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Is Novotel Hamburg City Alster located near the city centre? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Mostra la disponibilitat Cal saber Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. BF is a bit old fashioned (white bread, no skimm milk etc). Nearby attractions include Zum Friesenjung (0.1 miles). WiFi is free, and this hotel also features a spa and a restaurant. There are more places to choose from in the Hamburg area. more. The rooms are newly renovated and nice. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Is parking available at Novotel Hamburg City Alster? Now $88 (Was $̶1̶1̶3̶) on Tripadvisor: Novotel Hamburg City Alster, Hamburg. During a short holiday I thoroughly enjoyed the stay in the hotel and Hamburg. The Novotel Suites Hamburg City is a 10-minute walk from Hamburg Central Station, the Mönckebergstraße shopping street and the Alster Lake. The hotel have undergrund parking for cars and is located next to u- bahn station so it is so easy to go around in Hamburg from the hotel. I like and it was meet my expectations, Bjarne Couples - 22/02/2020 Confirmed reviews ALL. Hallo anita, ich danke Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Hamburg City Alster die Zeit genommen haben an unserer Zufriedenheitsumfrage teilzunehmen. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. It is always a pleasure to receive positive feedback. Anonymous Business - 27/02/2020 Confirmed reviews ALL. This comfortable venue operates since 2004. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Breakfast had large variations to pick from and all from the staff was friendly. Where is Novotel Hamburg City Alster located? Business - 10/08/2020 Confirmed reviews ALL, In full control of the current situation and have taken the necesary actions, very nice and smiling personell, Claudia Families - 04/08/2020 Confirmed reviews ALL. We hope you had enjoyable days in Hamburg and a save journey back home. Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Customer review rating 4.5/5 9,279 reviews, I can take advantage of the Members' rate, We have intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Tord N., Thank you for taking the time to tell us about your experience at the Novotel Hamburg City Alster. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. We are looking forward to welcoming you again and wishing a pleasant and successful weekend! See 1,351 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #85 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Novotel Hamburg City Alster: Comfortable - See 1 346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster at Tripadvisor. It is a pleasure that you feel so fine staying with us. The city center and Outer Alster lake are a 15-minute walk away; great access to public transport and the highway network. Parking against a fee is provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The ALLSAFE label stands for our cleanliness protocols and standards and ensures that they are adhered to in my hotel. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. A. From our hotel you can reach the city within 15 min. Remember Novotel offers this service for free on Sundays. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. Sincerely, Rene YKEMA General Manager, Dear Heribert L., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Read real reviews on Novotel Hamburg City Alster, book online today! ViaMichelin and its partners allow you to book the hotel, bed and breakfast or apartment of your choice in just a few clicks. Restaurant, bar with good service. Breakfast had large variations to pick from and all from the staff was friendly. Heribert L. Business - 19/09/2020 Confirmed reviews ALL, The team as very efficient and caring, we were able to stay even an hour longer for check - out and the friendlyness was very good, K. T. Business - 14/09/2020 Confirmed reviews ALL, Tord N. Families - 08/09/2020 Confirmed reviews ALL. Novotel Hamburg City Alster - Novotel Hamburg City Alster features a central location adjacent to Naturschutzgebiet Wittmoor and features 24-hour front desk assistance, housekeeping service and shopping service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Bezüglich Ihrem Hinweis bzgl. Continue your visit to www.tripadvisor.co.za. Disappointed the restaurant was closed in the evening and that we had to pay an extra €3 per kids breakfast despite booking a room with breakfast included. Rene Ykema. To this special time, we do our best, to combine the hygiene standards and the satisfaction of our guests. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. The hotel is modern but has very hard beds. Everyday is important to me, and I thank the hotel team for making it happen. Mit herzlichen Grüßen. Which popular attractions are close to Novotel Hamburg City Alster? Now £75 on Tripadvisor: Novotel Hamburg City Alster, Hamburg. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. It is always a pleasure to receive positive but also critical feedback, so that we can improve the quality of our service.
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