The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Restaurants near Novotel Hamburg City Alster, Hamburg on Tripadvisor: Find traveler reviews and candid photos of dining near Novotel Hamburg City Alster in Hamburg, Germany. Therefor we will share your review with our team. Our guests praise the breakfast and the helpful staff in our reviews. We are looking forward to welcoming you again and wishing a pleasant and successful week! Dear Farhad Z., We are thankful for the great review about your stay. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport.Â, The modern four-star hotel houses 210 air-conditioned rooms featuring complimentary WiFi, minibar, cable TV and safe. I will share your comments with our team. No regular door into the bathroom. Thank you for your support and understanding. Novotel Hamburg City Alster is close to tourist attractions, including Weinquelle Luhmann Hamburg. Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. Location is ok. Novotel Hamburg City Alster chấp nháºn các loại thẻ này và giữ quyá»n khóa má»t khoản tiá»n tạm thá»i trÆ°á»c khi bạn Äến nháºn phòng. Under this covid 19 we Got a Nice breakfast but limited variation. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. Anonymous Families - 29/07/2020 Confirmed reviews ALL. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. Corinna WITT, Hotel Manager Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Staff were super friendly and helpful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With its generous rooms and innovative Novo2 restaurant, Novotel Hamburg City Alster is extremely family-friendly. You can enjoy a drink at the bar/lounge. Xem phòng trá»ng Ghi chú Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Friendly staff at reception and restaurant! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. We are delighted that you are satisfied with your stay, the hotel and our staff. We are delighted that you are satisfied with your stay, the hotel and our staff. The private bathroom is fitted with a rain shower and hairdryer. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Bo Andreas F., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Therefor we will share your review with our team. IMPORTANT SAFETY NOTICE: Due to a recent spike in coronavirus infections, as of 2 November, 2020, Hamburg is strictly regulating many aspects of public life to better combat the COVID-19 pandemic. Of course, we also try to provide each guest with an individual and optimal service, even with a large number of guests. I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Anders Rorbak M., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. I found Novotel Suites in Hamburg below my quality expectations. Enjoy close proximity to many attractions and retail facilities. We are sure that this feedback will serve as an encouragement to all of our staff. Did you get home safely? Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Sapar A., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Air conditioning was awesome!! It is always a pleasure to receive positive feedback. I will share your comments with our team. See photos and read reviews for the Novotel Hamburg City Alster rooms in Germany. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. Remember Novotel Suites offers this service for free on Sundays. It’s a shame because the staff and the quality of the hotel was very good. The walk from the hotel to downtown quickly becomes sketchy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We therefore regret that we have not met your expectations. City dwellers and visitors go there to sail on the water or stroll along the ⦠We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Made a 3 day reservation, arriving at the hotel our room was only made ready for 2 persons and not 3 as ordered. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Pieter v., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Bathrooms are equipped with showers. I will share your comments with our team. Due to the Corona pandemic, access is currently only possible with prior registration at the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel hotels welcome you to this city for a change of scene and a pleasant stay combining comfort and well-being. We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. We are sure that this feedback will serve as an encouragement to all of our staff. Where is Novotel Hamburg City Alster located? We hope you had enjoyable days in Hamburg and a save journey back home. Moenckebergstrasse is minutes away. *By integrating this * asterisk-marked offer, we may receive a commission from the dealer upon purchase. These purchased products will not be more expensive for you as a user. We hope you had enjoyable days in Hamburg and a save journey back home. Because it's our deepest interest that our guests feel welcome at any time. Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. 86 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. PÅihlásíte-li se k odbÄru naÅ¡ich e-mailů, budete navíc dostávat informace o exkluzivních nabídkách a slevových akcích. Moenckebergstrasse is minutes away. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pieter Friends - 07/07/2020 Confirmed reviews ALL. At least fine and very friendly Staff. Everything you need to know about the Novotel Hamburg City Alster rooms at Tripadvisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Where is Novotel Hamburg City Alster located? Toilet and bathroom looks quite new out. We hope you get through the Corona period well and would like to add 500 points to your account. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Room design was good for our needs (three people, with movable dividers separating the main bed from the other). Because it's our deepest interest that our guests feel welcome at any time. Most businesses remain open, but freetime activities, gatherings and cultural events are tightly restricted or cancelled entirely until at least 30 November. We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. Careful cleaning. It is always a pleasure to receive positive feedback. Stay at this 4-star spa hotel in Hamburg. Generous rooms and an innovative restaurant make Novotel Hamburg City Alster extremely family-friendly. Hamburg has a small lake, the Alster, and many canals lend their charm to the city. At Novotel Suites, we strive to offer every customer a first class service experience. We stayed on 2nd floor and had no distraction. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Thanks a lot and see you again! The room was spacious but poorly decorated and quite weared. The ALLSAFE label stands for our new cleanliness protocols and standards & ensures that they are adhered to in this hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Therefore your feedback is very important to us. Toilet was too small and could be more comfortable. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Rest of the room was okay. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure. WiFi is free, and this hotel also features a spa and a spa. Anonymous Families - 04/08/2020 Confirmed reviews ALL, Good bed and shower. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. WiFi is free, and this hotel also features a spa and a restaurant. WiFi is free, and this hotel also features a spa and a restaurant. Because it's our deepest interest that our guests feel welcome at any time. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. The complementary wellness area includes a steam bath, sauna and gym. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Enjoy free WiFi, a restaurant, and a full-service spa. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. Customer review rating 4.2/5 9,030 reviews, I can take advantage of the Members' rate, Mid-scale hotel for short and longer stays. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Because it is our deepest interest that our guests feel welcome at all times. I will share your comments with our team. Public spaces have free WiFi and wired Internet. Guests have 24-hour access to the ironing room. ProhlédnÄte si jeho fotky, pÅeÄtÄte si autentická hodnocení skuteÄných hostů a rezervujte si ho unás se zárukou ceny. We are looking forward to welcoming you again and wishing a pleasant and successful week! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. About Novotel Hamburg City Alster. We hope you had enjoyable days in Hamburg and a save journey back home. I am sorry that your experience did not meet your expectations. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Rooms Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Michael D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. We enjoyed staying at this hotel. Save on your reservation by booking with our discount rates at Novotel Dorint Hamburg Alster in Germany Subway-stop next door. Novo2 heißt Sie willkommen - das ist die innovative Kombination aus Lounge Bar & Eatery in Ihrem Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. This 4-star hotel is 1.8 mi (2.9 km) from Hamburg City Hall and 2.2 mi (3.5 km) from Miniatur Wunderland. Ironing room A crumpled garment? We have intensified hygiene and prevention measures to ensure your safety. There are 7 meeting rooms available. Novotel Hamburg City Alster, Hamburg: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg ⦠It is always a pleasure to receive positive feedback. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. At Novotel Suites, we strive to offer every customer a first class service experience. Perfect that we could book time for breakfast to awoid many people at the buffet, Anonymous Families - 23/09/2020 Confirmed reviews ALL, Frank R. Families - 30/08/2020 Confirmed reviews ALL, The personal tries its best to deal with customer's particular situations, Gautham Families - 23/08/2020 Confirmed reviews ALL, Jens L. A. That you have determined that the room is not in perfect condition and that the experienced service quality of our employees definitely does not meet our standards. Zudem werden wir an all den Punkten arbeiten, die in Ihrer Bewertung nicht optimal gewesen sind, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern, denn Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. We are delighted that you are satisfied with your stay, the hotel and our staff. Bathrooms (split into WC and shower/bath/sink) were all plastic, including the floor; I felt like I was on an airplane when I used the toilet. Moenckebergstrasse is minutes away. Asked for extra sheets and it took well over 2 hours to get them. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. There's an onsite 24-hour business center. Nice spacious rooms, bathroom with bathtub and separate shower, good breakfast with lots of choices. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. Where is Novotel Hamburg City Alster located? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Maria f., We are thankful for the great review about your stay. Room was large and convenient for family stay. Before arrival, you must confirm in writing that you are not on a tourist getaway. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Helle J., We are thankful for the great review about your stay. Toilet way to small and felt like a cabin. Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. It was a very nice stay. Therefor we will share your review with our team. Up to two children under the age of 16 may stay with their parents and enjoy breakfast free of charge. Therefor we will share your review with our team. There's a restaurant on site. Optic fiber technology provides the highest possible speed of Internet connection. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. Lean back in your comfy chair and live out your passion for travel across five continents. All rights reserved - No materials may be reproduced without prior permission of hamburg.de, hamburg.de uses images from imago images, pixelio.de and "Minicons Free Vektor Icons Pack" — The copyright owners are listed in the copyright-box, http://www.hamburg.com/servlet/segment/com/visitors/stay/13121006/novotel/. Therefor we will share your review with our team. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Allison H., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Über Ihre lobenden Worte freuen wir uns sehr. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Paulo V., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. This 4-star hotel in central Hamburg offers rooms with free WiFi. Jungfernstieg is 11 minutes away from your Novotel suites by subway. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Karen F., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Please allow me to sincerely apologize. You Will not starte for sure. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. Please allow me to sincerely apologize. Where is Novotel Hamburg City Alster located? Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. Click here for more details and check back regularly for updates. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. I am sorry that your experience with our bathroom did not meet your expectations. It is always a pleasure to receive positive feedback. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Property Location With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburger Kunsthalle and Moenckebergstrasse. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. An unwanted wrinkle? Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I will share your comments with our team. We are looking forward to welcoming you again and wishing a pleasant and successful week! Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. I will share your comments with our team. Novotel Hamburg City Alster offers its guests a full-service spa, a sauna, and a fitness center. Book this exclusive benefit now and make the most of your business or leisure stays. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff. I had to deal with reception on two occasions only: check-in and check-out. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. Md Friends - 07/08/2020 Confirmed reviews ALL. The Alster lakes are a few minutes walk away. It is always a pleasure to receive positive feedback. WiFi is free, and this hotel also features a spa and a restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. Business guests enjoy the breakfast. We are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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