Business guests enjoy the breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Business guests enjoy the breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Air conditioning was awesome!! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Bo Andreas F., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Novotel Hamburg City Alster, placeret som nr. Rooms We have intensified hygiene and prevention measures to ensure your safety. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Karen F., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Therefore your feedback is very important to us. Gaby F. Couples - 18/10/2020 Confirmed reviews ALL, The room had everything we wanted. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Über Ihre lobenden Worte freuen wir uns sehr. Lean back in your comfy chair and live out your passion for travel across five continents. We are delighted that you are satisfied with your stay, the hotel and our staff. It was a very nice stay. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure. Property Location With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburger Kunsthalle and Moenckebergstrasse. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Because it is our deepest interest that our guests feel welcome at all times. It is always a pleasure to receive positive feedback. Nice spacious rooms, bathroom with bathtub and separate shower, good breakfast with lots of choices. Visitors : © www.mediaserver.hamburg.de / Andreas Vallbracht, Novotel Hamburg City Alster: © Abaca Corporate / Michael Adamski. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Corinna WITT, Hotel Manager Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Made a 3 day reservation, arriving at the hotel our room was only made ready for 2 persons and not 3 as ordered. Therefor we will share your review with our team. I am sorry that your experience with our bathroom did not meet your expectations. All rights reserved - No materials may be reproduced without prior permission of hamburg.de, hamburg.de uses images from imago images, pixelio.de and "Minicons Free Vektor Icons Pack" — The copyright owners are listed in the copyright-box, http://www.hamburg.com/servlet/segment/com/visitors/stay/13121006/novotel/. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bathrooms are equipped with showers. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. Remember Novotel Suites offers this service for free on Sundays. Lübeckertordamm 2 20099 hamburg germany, HAMBURG FUHLSBUETTEL At 15km / 9.32 miles, ALSTER JUNGFERNSTIEG At 1.5km / 0.93 miles, HAUPTBAHNHOF HAMBURG At 0.8km / 0.5 miles. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. IMPORTANT SAFETY NOTICE: Due to a recent spike in coronavirus infections, as of 2 November, 2020, Hamburg is strictly regulating many aspects of public life to better combat the COVID-19 pandemic. Rest of the room was okay. We hope you had enjoyable days in Hamburg and a save journey back home. Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The room was spacious but poorly decorated and quite weared. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Therefor we will share your review with our team. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. We enjoyed staying at this hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Maria f., We are thankful for the great review about your stay. Xem phòng trống Ghi chú Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. Hotel Novotel Hamburg City Alster získal od naÅ¡ich hostů hodnocení Velmi dobrý. That you have determined that the room is not in perfect condition and that the experienced service quality of our employees definitely does not meet our standards. Restaurants near Novotel Hamburg City Alster, Hamburg on Tripadvisor: Find traveler reviews and candid photos of dining near Novotel Hamburg City Alster in Hamburg, Germany. We are delighted that you are satisfied with your stay, the hotel and our staff. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. I am sorry that your experience did not meet your expectations. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Pieter v., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Business guests enjoy the breakfast. We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. Friendly staff at reception and restaurant! WiFi is free, and this hotel also features a spa and a restaurant. WiFi is free, and this hotel also features a spa and a restaurant. I had to deal with reception on two occasions only: check-in and check-out. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Subway-stop next door. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport.Â, The modern four-star hotel houses 210 air-conditioned rooms featuring complimentary WiFi, minibar, cable TV and safe. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. An unwanted wrinkle? I will share your comments with our team. Therefor we will share your review with our team. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. I will share your comments with our team. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Business guests enjoy the breakfast. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Moenckebergstrasse is minutes away. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Moenckebergstrasse is minutes away. Toilet way to small and felt like a cabin. Md Friends - 07/08/2020 Confirmed reviews ALL. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. The walk from the hotel to downtown quickly becomes sketchy. Staff were super friendly and helpful. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Under this covid 19 we Got a Nice breakfast but limited variation. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Paulo V., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Everything needed was provided and staff was very polite and helpful. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. We are looking forward to welcoming you again and wishing a pleasant and successful week! Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. We are delighted that you are satisfied with your stay, the hotel and our staff. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. The complementary wellness area includes a steam bath, sauna and gym. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you had enjoyable days in Hamburg and a save journey back home. Priceline™ Save up to 60% Fast and Easy 【 Novotel Dorint Hamburg Alster 】 Get the best deals without needing a promo code! I will share your comments with our team. Novotel Hamburg City Alster, placeret som nr. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Sapar A., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. It is always a pleasure to receive positive feedback. Enjoy free WiFi, a restaurant, and a full-service spa. Due to the Corona pandemic, access is currently only possible with prior registration at the reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There's an onsite 24-hour business center. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Moenckebergstrasse is minutes away. And the hotel’s seven conference rooms can accommodate up to 220 people. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 1.3 miles from the center of Hamburg. We stayed on 2nd floor and had no distraction. About Novotel Hamburg City Alster. We hope you had enjoyable days in Hamburg and a save journey back home. There are 7 meeting rooms available. We are looking forward to welcoming you again and wishing a pleasant and successful week! Where is Novotel Hamburg City Alster located? Novotel Hamburg City Alster is close to tourist attractions, including Weinquelle Luhmann Hamburg. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Helle J., We are thankful for the great review about your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Where is Novotel Hamburg City Alster located? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This 4-star hotel in central Hamburg offers rooms with free WiFi. You Will not starte for sure. Before arrival, you must confirm in writing that you are not on a tourist getaway. I will share your comments with our team. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. We are sure that this feedback will serve as an encouragement to all of our staff. I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Room was large and convenient for family stay. I found Novotel Suites in Hamburg below my quality expectations. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport. No regular door into the bathroom. It is always a pleasure to receive positive feedback. Room design was good for our needs (three people, with movable dividers separating the main bed from the other). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. You can enjoy a drink at the bar/lounge. Stay at this 4-star spa hotel in Hamburg. Hamburg has a small lake, the Alster, and many canals lend their charm to the city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Due to Corona, fitness room & hotel bar are currently unavailable, Round the clock ready-to-eat meals to be warmed up in the room, Family rooms and suites with modular workspace, Stunning views over the city from the upper floors. I will share your comments with our team. Prohlédněte si jeho fotky, přečtěte si autentická hodnocení skutečných hostů a rezervujte si ho unás se zárukou ceny. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. Novotel Hamburg City Alster, Hamburg: See 1,349 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 337 hotels in Hamburg … WiFi is free, and this hotel also features a spa and a spa. There's a restaurant on site. Thanks a lot and see you again! Zudem werden wir an all den Punkten arbeiten, die in Ihrer Bewertung nicht optimal gewesen sind, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern, denn Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. EARLY CHECK IN FROM 8AM (Paying) Need access to your suite from 8 am on the day of arrival? Therefore your feedback is very important to us. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Optic fiber technology provides the highest possible speed of Internet connection. Most businesses remain open, but freetime activities, gatherings and cultural events are tightly restricted or cancelled entirely until at least 30 November. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Novotel Hamburg City Alster, Hampuri: 1 357 hotelliarvostelua, 289 matkailijan valokuvaa ja huipputarjouksia majoituspaikasta Novotel Hamburg City Alster, joka on sijalla 87/338 (hotellit) Hampurissa ja sijalla 4/5 Tripadvisorissa We hope you had enjoyable days in Hamburg and a save journey back home. It is always a pleasure to receive positive feedback. Pieter Friends - 07/07/2020 Confirmed reviews ALL. We are looking forward to welcoming you again and wishing a pleasant and successful week! I will share your comments with our team. Families - 08/08/2020 Confirmed reviews ALL. We are sure that this feedback will serve as an encouragement to all of our staff. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With its generous rooms and innovative Novo2 restaurant, Novotel Hamburg City Alster is extremely family-friendly. Anonymous Families - 04/08/2020 Confirmed reviews ALL, Good bed and shower. 84 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. It’s a shame because the staff and the quality of the hotel was very good. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. Please allow me to sincerely apologize. I will share your comments with our team. Prices are calculated as of 2020-12-07 based on a … However, the fact that this was not entirely satisfactory during your stay does not meet our standard. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. 86 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Novotel Hamburg City Alster offers its guests a full-service spa, a sauna, and a fitness center. Anonymous Families - 29/07/2020 Confirmed reviews ALL. Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. At Novotel Suites, we strive to offer every customer a first class service experience. It is always a pleasure to receive positive feedback. We hope you had enjoyable days in Hamburg and a save journey back home. Because it's our deepest interest that our guests feel welcome at any time. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. Přihlásíte-li se k odběru naÅ¡ich e-mailů, budete navíc dostávat informace o exkluzivních nabídkách a slevových akcích. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. The hotel has an underground car park available to guests for a fee. For more information and booking, visit Hamburg Tourism and Novotel Hamburg City Alster online. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. The property is located close to a metro station. Customer review rating 4.2/5 9,030 reviews, I can take advantage of the Members' rate, Mid-scale hotel for short and longer stays. We are sure that this feedback will serve as an encouragement to all of our staff. Location is ok. We hope you get through the Corona period well and would like to add 500 points to your account. *By integrating this * asterisk-marked offer, we may receive a commission from the dealer upon purchase. These purchased products will not be more expensive for you as a user. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Enjoy close proximity to many attractions and retail facilities. It is always a pleasure to receive positive feedback. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Guests have 24-hour access to the ironing room. We therefore regret that we have not met your expectations. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Michael D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. That’s why we won’t recommend or will come back. Asked for extra sheets and it took well over 2 hours to get them. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Anders Rorbak M., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. Toilet was too small and could be more comfortable. Click here for more details and check back regularly for updates. Therefor we will share your review with our team. Because it's our deepest interest that our guests feel welcome at any time. Inquire for accessible rooms.Â. Novotel hotels welcome you to this city for a change of scene and a pleasant stay combining comfort and well-being. At Novotel Suites, we strive to offer every customer a first class service experience. Generous rooms and an innovative restaurant make Novotel Hamburg City Alster extremely family-friendly. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Please allow me to sincerely apologize. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. Discover genuine guest reviews for Novotel Hamburg City Alster, in Hamburg-Nord neighborhood, along with the latest prices and availability – book now. Therefor we will share your review with our team. WiFi is free, and this hotel also features a spa and a restaurant. City dwellers and visitors go there to sail on the water or stroll along the … We are delighted that you are satisfied with your stay, the hotel and our staff. Everything you need to know about the Novotel Hamburg City Alster rooms at Tripadvisor. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you once again. Novotel Hamburg City Alster, Hamburg: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg … Where is Novotel Hamburg City Alster located? We take your comment as a constructive criticism and will work with our employees on a sustainable service to improve the quality. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Did you get home safely? Ironing room A crumpled garment? At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Enjoy close proximity to many attractions and retail facilities. We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Up to two children under the age of 16 may stay with their parents and enjoy breakfast free of charge. See photos and read reviews for the Novotel Hamburg City Alster rooms in Germany. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Allison H., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. We are looking forward to welcoming you again and wishing a pleasant and successful week! Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. The Alster lakes are a few minutes walk away. Bathrooms (split into WC and shower/bath/sink) were all plastic, including the floor; I felt like I was on an airplane when I used the toilet. We are sure that this feedback will serve as an encouragement to all of our staff. Toilet and bathroom looks quite new out. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Because it's our deepest interest that our guests feel welcome at any time. Perfect that we could book time for breakfast to awoid many people at the buffet, Anonymous Families - 23/09/2020 Confirmed reviews ALL, Frank R. Families - 30/08/2020 Confirmed reviews ALL, The personal tries its best to deal with customer's particular situations, Gautham Families - 23/08/2020 Confirmed reviews ALL, Jens L. A. Our guests praise the breakfast and the helpful staff in our reviews.